Medium Business

With a growing workforce, and complex IT infrastructure, medium sized businesses need a strategic technology partner who can enhance their IT operations and contribute to the organisation’s ongoing success.
At Trion, we work alongside many medium sized organizations. Whether you have a single office or multiple sites, we’ll provide a responsive service delivered by our very own network of local, experienced experts.

With a high level of expertise across all aspects of IT, we can help you enhance efficiencies and free up time whilst maintaining the highest levels of security and compliance.

We will support you with:

• Fully or co-managed IT support, with a highly accredited team based remotely and physically in Nairobi and the region.
• Optional extended hours of support to match your operational requirements
• 24×7 monitoring and maintenance of your IT systems to keep systems secure and up to date, and proactively preventing issues
• Business continuity management, including planning, backups, storage and regular testing to mitigate downtime in case of a disaster
• Advanced managed cyber security services including Endpoint Detection and Response services, delivered by our specialist division, TSec
• Business intelligence services that transform your data into interactive real-time reports, so you can monitor KPIs, predict performance and make better business decisions
• Strategic guidance and collaborative consultation, to help you improve overall performance and achieve your business goals.
• Quarterly strategic reviews of your account, including reports on system performance, tickets and projects, and any emerging trends or concerns